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OneOrZero Helpdesk and Task Management System is a powerful enterprise helpdesk system used by companies and groups large and small to manage information and requests in their organization.

It is fast, customizable, runs on virtually any platform and is released under the General Public Licence (GPL) Open Source license with free and supported helpdesk versions, allowing you to customize the software without restriction.

Key Help Desk features include:

• Customizable task fields
• Scalable and able to handle large volumes of users and tasks
• Email task creation and updates
• Knowledgebase
• Powerful helpdesk security
• Multiple languages
• LDAP/AD integration
• Powerful search and reporting functionality including CSV exports
• Visual reporting
• Task notification via email, SMS and pager gateways
• Installation and user helpdesk documentation
• Time tracking capabilities
• Project Management capabilities
  
• Contact management (CRM)
• Themes, templates and unique user configuration to assist you in optimizing your helpdesk installation
• Easy installation including tools to manage the setup of your environment

Our experienced and highly skilled staff can provide services to ensure you receive an optimally configured and customized helpdesk solution that is professionally supported within a formally agreed service level agreement (see our membership page for more information).

Want to know more? Visit our 'Features' page for more product feature information, then test drive the current product release in the 'Demo' area. Like what you see - Download the software