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OneOrZero provides a powerful enterprise help desk, knowledgebase and reporting system backed by a highly configurable and extensible Action & Information Management System which allows you to 'build your own system' on the fly. With workflow (process and actions), metadata (custom fields and item types) and security that is highly configurable out of the box in our easy to use configuration pages, you can extend your system well beyond just being a helpdesk and knowledgebase product. You could create a project management system, a CRM, a change management system - your ideas can be implemented with ease.

When you add plug-in applications you are able to present specific information to your users in a focused and relevant way, ensuring maximum usability and a higher rate or user adoption.

Our software is fast, runs on virtually any platform that can run PHP and MySQL applications and offers a user experience that can be quick and simple or more appropriate for the power user.

Our document 'AIMS Getting Started' is a great read as it introduces you to the concepts and ideas that are the OneOrZero AIMS and we recommend you have a look while reviewing the other areas of our website.

Want to know more? Visit our 'Features' page for product feature information, then test drive the current product release in the 'Demo' area.

Our experienced and highly skilled staff can provide services to ensure you receive an optimally configured and customised solution that is professionally supported within a formally agreed service level agreement (see our membership page for more information).